Our All Hands meetings are a way for new team members to meet everyone in the company for the first time, while our established colleagues connect, exchange ideas, and celebrate their achievements since the last event.
This time, we emphasised collaboration, creating spaces where all voices could be heard. We reduced the amount of broadcast-style updates to avoid the common workplace sentiment of “this could have been an email.”
We held retrospectives with the entire team, celebrating our successes in product and professional services and gathering input from everyone on how to elevate our service from great to world-class.
We applied the same approach to our internal teams—those who maintain operations and drive business transformation—again celebrating wins and identifying new opportunities. This All Hands was a key milestone in our journey toward organisational maturity, and as part of that, we celebrated the introduction of new role structures.
For our clients, these new structures won’t change how we deliver services but for our teams will provide clearer career progression, clarify internal roles and responsibilities, and formalise previously ambiguous tasks. You’ll see changes to job titles start appearing on this website and on LinkedIn in the coming days.
It’s an exciting time at The Scale Factory, and we’re eager to bring our clients and partners along on this journey.
This blog is written exclusively by The Scale Factory team. We do not accept external contributions.
