Head of Operations

Jemma Bolland

Jemma Bolland

About Jemma

Jemma is in charge of operations, marketing, people and finance at The Scale Factory. When she joined us in 2016, she brought with her 15+ years’ experience in operational, strategic and marketing roles with start-ups and SMEs in the UK and Australia. This on top of five years’ experience in broadcast operations.

A member of the management team, Jemma was instrumental in helping us to grow, using her skills in strategic planning, marketing and communications before taking on her current role. She believes strongly that maintaining a positive and cohesive company culture is critical to business success. So as well as sourcing new skills and attracting new clients, she makes sure we keep working on that too.

Out of hours, when she isn’t working on our business, Jemma’s supporting others with theirs, providing input on business feasibility studies and managing events.

Social Links

Free Healthcheck

Get an expert review of your AWS platform, focused on your business priorities.

Book Now

Discover how we can help you.


Consulting packages

Advice, engineering, and training, solving common SaaS problems at a fixed price.

Learn more >

Growth solutions

Complete AWS solutions, tailored to the unique needs of your SaaS business.

Learn more >

Support services

An ongoing relationship, providing access to our AWS expertise at any time.

Learn more >