Maximising the value of Intelligent Automation

Learn how to maximise the value of Intelligent Automation by improving opportunity generation and simplifying cost management In the rapidly advancing landscape of Intelligent Automation (IA), two of the most pressing challenges are generating a robust pipeline of automation opportunities and managing the costs associated with support and maintenance. By addressing these areas strategically, organisations […]

What is cognitive automation and when should you use it?

Understand the difference between process and cognitive automation before deciding which to implement in your organisation Cognitive automation is rapidly transforming business operations by integrating AI capabilities into traditional process automation. Leveraging cognitive automation to enhance decision-making and operational efficiency starts by learning the differences between process automation and cognitive automation: Quick summary Cognitive automation uses […]

How to restart a failed agentic automation initiative

Identify why your automation initiative failed and how to get it back up and running again Agentic automation is rapidly redefining how businesses operate. Unlike traditional automation that rigidly follows a script, agentic automation introduces AI agents that can reason, ask clarifying questions, and collaborate with human teams to complete complex tasks. However, the leap […]

Five essential agentic automation questions

Thinking of implementing agentic automation into your organisation? Before you do, ask yourself these essential questions Agentic automation is rapidly emerging as a powerful approach within automation. Rather than simply deploying automated scripts to complete processes from behind the scenes, agentic automation introduces a digital agent that team members can interact with directly. This agent […]

Using AI in software testing

See how AI and Machine Learning are being leveraged in the world of software testing In the rapidly advancing world of technology, artificial intelligence (AI) is revolutionising how many industries operate. So, why should software testing be any different? Traditional methods of software testing have served us well but as technology evolves, so must our […]

How to test AI applications

Read about essential tools, techniques, and best practices for testing AI applications Artificial Intelligence (AI) is revolutionising the business world with its ability to automate tasks, make predictions, and interact with users in a human-like manner. However, rigorous testing is essential to ensure that AI applications function optimally and deliver accurate results. Testing AI is […]

Meet our Academy Consultants – Ore

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Learn how Ore got into her role in Quality Assurance within the finance sector, thanks to her work and training in the Scale Factory’s Tech Academy

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