We engineer AI-first excellence into business
foundations
At Scale Factory, we believe fearless is earned.
By building quality-led, AI-first foundations rooted in engineering excellence, we give you the confidence to pursue bold ambitions without fear.
SINCE 2008
3,500+ projects delivered
17+ years combined experience
Our
MISSION
Whether you’re an existing client or exploring what ScaleFactory can do for you, we’d love to talk about your transformation goals.
ISO Certified
Premier Partner
Our
Vision
We believe confidence in foundations is earned. through engineering excellence, foundational rigour, deep situational understanding and security-cleared capability, always delivered on-shore.
Experience
Consultants
Delivered
Competencies
At Our Core
Ambition
We enable confidence at scale. Quality-first AI foundations become a driver for growth.
At Our Core
TRUST
We deploy deep engineering rigour at scale. Exceptional future-ready foundations, enabled immediately.
At Our Core
GROWTH
We deliver certainty at scale. Complexity, risk and future expansion are a given, never a problem.
At Our Core
Capability
We deploy future-ready expertise to support your teams at scale. Embed long term skills in your team not outsource.
Medicash Scheme
Pension
Gym Membership
Join the
team
At Scale Factory, we don’t just follow the pace of change—we set it. We are looking for bold, ambitious technologists who thrive on solving the complex challenges others avoid.
We believe that true fearlessness is earned through technical rigour and human understanding. That’s why we don’t just hire for where you are today; we invest in your potential to ensure your expertise remains future-ready. By embedding deep capability within our team, we provide you with the high-stakes experiences and continuous learning needed to deliver bulletproof outcomes for the UK’s most critical organisations.
If you’re ready to move faster, challenge assumptions, and build the AI-first foundations of tomorrow, let’s talk.
Or if you are looking to kickstart your journey and build these future-ready skills from the ground up, we encourage you to join our Tech Academy and take the first bold step in your technology career.
Learns
available
coaches
the quality, cloud and test partners you know,
now under a single name
The Scale Factory and Ten10 have united.
Everything you already rely on us for is now amplified by premier quality engineering excellence and a dedicated tech academy to help build permanent capability that you can deploy in your teams. You get the exact same trusted experts you know, now backed by a larger, combined team and a broader ecosystem of digital expertise—all delivered seamlessly under one banner.
What this means for every
engagement
As organisations scale, you need confidence in your technical foundations and your ability to transform. We build dependable foundations that give leaders the confidence to make bold moves that drive growth.
01
Unified Capability
One partner for all your AI enablement needs, from cloud infrastructure to agentic and intelligent automation, quality engineering, and access to forward deployed engineers for next-gen talent development.
02
Integrated Delivery
Cloud and quality teams working together from day one — built in, not bolted on.
03
Enhanced Training
Upskill your entire team, with access to Scale Factory’s expert engineers and junior talent from our renowned tech academy.
04
Broader Expertise
Combined knowledge across Cloud, DevOps, Quality, Testing, Agentic Automation, AI/ML, Data, and Platform engineering.
05
Same Trusted Teams
Your existing contacts stay — now backed by a larger, more diverse team.
06
Stronger Credentials
Combined certifications and expertise, with a proven track record across more industries and use cases.
Leadership
Team
Experienced leaders guiding our unified vision
Richard Frodin
Giri Fox
Richard Goldsmith
Chris Thompson
Ash Gawthorp
Jenny Briant
Jon Thompson
Our Values
& CULTURE
The principles that guide everything we do
01
Engineering
Mindset
Engineering
Mindset
We’re engineers first. We believe in automation over documentation, code over slides, and a focus on measurable business impact.
- Collaborative working style
- Transparent communication
- Knowledge transfer priority
- Long-term relationship focus
02
Client
Partnership
Client
Partnership
We embed with your teams, share knowledge openly, and measure success by your outcomes, not our outputs
- Collaborative working style
- Transparent communication
- Knowledge transfer priority
- Long-term relationship focus
03
Innovation
& LEARNING
Innovation
& LEARNING
Technology evolves rapidly. We invest heavily in R&D, certifications, and continuous learning for every team member.
- Collaborative working style
- Transparent communication
- Knowledge transfer priority
- Long-term relationship focus
04
DIVERSITY
& INCLUSION
DIVERSITY
& INCLUSION
Diverse teams build better solutions. We’re committed to creating an inclusive environment where everyone can thrive.
- Collaborative working style
- Transparent communication
- Knowledge transfer priority
- Long-term relationship focus
05
ESG
Governance
DIVERSITY
& INCLUSION
ESG is embedded in how we operate, grow, and create long-term value. We are proud of the many initiatives and programmes that Scale Factory already operate.
CERTIFICATIONS
& PARTNERSHIPS
AWS Advanced Partner
AI
Security
Migration & Modernisation
Industry Recognition
Government Commercial Agency approved
PSR:RTDO Accredited Supplier
G-Cloud 14 & 15 supplier
ISO Certified
ISO 9001
Cyber Essentials Plus
ISO 27001
Frequently Asked
Questions
Transparency around the transition
What is happening to the brand and company name?
When you don’t have confidence in your technical foundations, every strategic move is hampered by unnecessary risk. By combining the strengths of Ten10 and Scale Factory, we build dependable foundations that give leaders the confidence to make bold moves that drive growth.
We are bringing the best of both worlds together under a single, unified identity: Scale Factory. By merging the Ten10 and the Scale Factory brands, we have unified our expertise in cloud, data, quality engineering, AI, agentic automation, and our industry-leading tech academy under one roof.
This isn’t about changing who we are; it’s about strengthening our foundations. The experts you trust aren’t going anywhere—we are simply becoming a more capable, on-shore delivery partner with the scale and rigour to turn your boldest ambitions into reality. You’re getting the same commitment to quality, now backed by an even broader range of AI-ready solutions and talent.
Will the services you offer change?
Our core focus remains on building quality-led, AI-first foundations. While we are expanding our capabilities in AI-enabled technology and Agentic Automation to drive growth and efficiency, our commitment to securing the fundamentals—quality engineering, cloud, and data—remains unchanged.
How will the team delivering my work be structured?
We believe in Human Expertise applied thoughtfully. Your projects will be delivered by high-standard, on-shore teams that often include security-cleared talent for complex or high-risk environments. We focus on embedding capability within your organisation rather than just outsourcing tasks.
Will you have more capacity to take on larger or more complex work?
Yes. Our strategy is built to support the acceleration of UK productivity and handle mission-critical environments. By strengthening our own foundations, we have the rigour and “Bulletproof Delivery” required to help organisations take on greater challenges and move faster than they otherwise would.
Will my day-to-day contacts change?
We value staying close to your reality. While we are growing, our principle of Refreshing Honesty means we prioritise ownership and continuity of capability. Any adjustments to your team will be communicated plainly and handled with the goal of maintaining deep engineering rigour.
Will the quality of work be affected?
Quality is not a final check; it is the discipline that underpins everything we do. Our “Fearless Foundations” are earned when quality is embedded from day one. You can expect the same engineering rigour and trusted delivery that protects your reputation and reduces operational risk.
How will this affect the way we work together day-to-day?
You can expect Refreshing Honesty and a collaborative approach. We will continue to challenge assumptions when it matters and ask the difficult questions to ensure we get things right. We work alongside you to translate technical complexity into real-world understanding.
What happens to our existing contracts and agreements?
All existing agreements remain a priority as we continue to provide delivery certainty. We remain committed to being a long-term transformation partner, ensuring that the foundations we have built together continue to support your boldest ambitions.
Tailored Roadmap
30-Minute Call
No Obligation
Ready To Work
Together?
Whether you’re an existing client or exploring what ScaleFactory can do for you, we’d love to talk about your transformation goals.