Joe started his career providing 1st level technical support to customers at all levels, from directly helping individuals all the way to entire partner organisations at a large scale. He then moved on to 2nd level handling more involved technical problems where he grew his troubleshooting expertise.
After having gained this expertise Joe moved into the world of DevOps handling complex backend infrastructure across hybrid on-prem and AWS environments. Working as part of a team, Joe helped to deliver a container based infrastructure that handled over 400 million requests a day and utilised modern CI/CD practices.
Joe’s flexibility and ability to learn quickly makes him a valuable member of the team.